ABOUT US

 

INTRODUCTION ABOUT OUR BUSINESS

 "Wishespod" is a new brand of FS SERVICE TRADING COMPANY LTD, established in 2023.

We started up as a group of young and dynamic designers with a deep passion for the trendy print on demand products like: Shoes, Rug, Hawaiian shirt, Hoodie, Blanket.... Our business has walked through thick and thin with the appreciation from our sweetheart customers to gain priceless achievements. Thousands of products have been successfully delivered through global E-commerce.

Following the success of previous products, we are launching new collections of various types of printed clothes and home accessories to enrich our product gallery as well as improve our customers' shopping experience.

Currently, our business is run by 4 main departments as Art Department, Marketing Department, Customer Service Department and Administration Department. With the close coordination between departments under the management of our Board of Directors, we are confident to satisfy our customers with the perfect products and services.

 

OUR MISSION - VISION

At Wishespod, our simple mission is to bring the most unique, marvelous and high-quality printed products to customers.  We know our customers' shopping experience is the key element for us to grow. It becomes an encouragement for us to work hard every day to please the trust they’ve placed in us. We aim to become not only a trend leader in designing printed clothes and accessories but also a trustworthy online shopping store in the future.

"We love our customers' happy smiles when wearing our products"

 HAPPINESS GUARANTEED

We're constantly improving because we treat our workspace not just as a place to do business, but as a place to learn. We're always working on realizing new ways to deliver an even higher quality product with even faster turnaround times.

From extraordinary print detail and exceptional customer service to something as simple as delivering on the day we promise, we make sure you receive exactly what you want - when you want it.

We have worked extremely hard, learned millions of lessons, and have invested in incalculable amounts of time and energy to bring you a high-quality product with a delivery date you can count on consistently.

We have a deep appreciation for our incredible customers, our talented team, and the new heights we'll reach together.

 

 SHIPPING

Wishespod distributes its goods to more than 180 countries around the world with even faster service to countries like the USA, Canada, New Zealand, Australia, Europe, and some Asian countries.

We are proud to offer international shipping currently operating in more than 200 countries and islands world wide. Nothing is more meaningful to us than to bring our customers great value and service. We are responsible for tracking orders until customers confirm receipt of orders. In addition to shipping assurance, if there are cases the package is lost during shipping, we will re-ship or refund your money.

 

HOW OUR PRODUCTS ARE MADE?

To better understand Wishespod products, we will let you know the production process of our products.

• Material: Our products are made by high-quality polyester but feels as soft as cotton, it brings the soft, comfortable feeling when you wear it. The Hoodie is made of lightweight and breathable insulating material against cold and wind, with synthetic fibers that have membranes adhering to body heat, helping to avoid cold. Especially, this material is also suitable for our printing technology.
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• Print Tech: Trendy fashion pattern, advanced digital 3D printing technology with environmental ink is applied to make the image is more clear and not fade easily. Especially, in the case of machine wash cold and hang dry, the design will never be faded.

• Sewing clothes: With skilled workers, we guarantee to bring perfect products with beautiful, accurate seams and correct measurement as our size chart.

The final stage is also an indispensable stage: Censorship.
Before being submitted, our products are subject to censorship to ensure the best products are available to consumers. So that customers can be satisfied with our products at first sight.

 

Email: kevinsmadayum@gmail.com

Business Address: Nghia Thanh, Nghia Hung, Nam Dinh, Vietnam, 420000

Opening Hours: Mon to Fri – 9h -17h UTC -8